Reviews – RestoManager

Through RestoManager you can receive two types of reviews:

Guests who made an online reservation will always receive an email afterwards asking them to review your establishment.

You can find the results on the reviews page.
From this page you can..

.. By clicking on a line, not only read the full review but also respond to it here
.. Find more information about the guest and the reservation:
.. Filter by source to see which reviews were posted via RestoManager or Google.
.. By clicking the arrow on the left, choose which reviews you want to display in the RestoManager review frame.
.. Click top right on "see more statistics on your dashboard"

If the link to Google Reviews has been created via administration -> connections, you will also find the reviews from Google in RestoManager.

You can also respond to these reviews as with RestoManager reviews. Your response will not be emailed to the guest but posted on Google.

More information about the connection with Google Reviews can be found on this page (click).

FAQ:

Question: Can I delete reviews?
Answer: No, neither Google nor RestoManager reviews can be deleted.
Question: Are reviews automatically forwarded to Google?
Answer: No, reviews are not forwarded, guests are redirected. You can find the settings for this under Modules -> Reviews

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